FAQ for Hilderbrand Auto Repair and Service
Q: What types of vehicles do you service?
A: We provide comprehensive repair and maintenance services for all types of vehicles, including cars, trucks, SUVs, and light commercial vehicles.
Q: Do you offer diagnostic services?
A: Yes, we use advanced diagnostic equipment to accurately identify issues and provide effective repair solutions.
Q: What kind of repairs do you handle?
A: Our services include engine repair, brake service, transmission work, electrical system diagnosis, suspension repairs, oil changes, and more.
Q: How often should I bring my vehicle in for maintenance?
A: Regular maintenance intervals vary by vehicle make and model, but generally, every 3,000 to 7,500 miles or as recommended in your owner’s manual is ideal.
Q: Do you offer towing services?
A: Yes, we offer towing for all vehicle types within the Spokane area to assist if your vehicle breaks down.
Q: How long will my repair take?
A: Repair times depend on the type and extent of the service needed. We provide an estimated completion time after diagnosis.
Q: Do you provide any warranties on repairs?
A: Yes, we stand behind our work and offer warranties on parts and labor. Details are provided at the time of service. Typical industry standard is 12 months or 12,000 miles, whichever comes first.
Q: Can I get a free estimate before repairs?
A: Absolutely. We offer free estimates based on the diagnostic results before proceeding with any repairs.
Q: What payment methods do you accept?
A: We accept cash, major credit cards, debit cards and digital forms of payment for your convenience.
Q: How can I schedule a service appointment?
A: You can call or text us directly during business hours or visit us in person to schedule your appointment.
Q: What if I have an emergency and need immediate assistance?
A: Contact us right away. We offer emergency towing and can prioritize urgent repairs when possible.